每年春節(jié)，我市家政服務市場都會遭遇一場“用工荒”。隨著大量的農民工返鄉(xiāng)過節(jié)，濟南的家政服務市場也將迎來一年中最嚴重的用工荒，從而形成市場供應嚴重不足的困局，但是很多老人需要人護理，需要人照顧的很多。尤其是春節(jié)前后，家政“用工荒”會愈演愈烈。

一、24小時開通服務熱線,值班人員負責客戶咨詢、預定和處理服務投訴。
 24 hours service hotline, the duty officer in charge of customer inquiries, reservations and processing service complaints.
二、根據(jù)合同規(guī)定，保質保量完成服務約定，科學合理調度和配置服務資源，讓客戶輕松過春節(jié)。
Under the contract, quality and quantity to complete the service agreement, scientific and rational resource scheduling and configuration services, allowing customers to easily over the Spring Festival.
三、和家政服務員多做思想工作鼓勵家政服務員調整休假時間、以物質獎勵和精神關懷的方式讓家政服務員在春節(jié)期間穩(wěn)定工作，以最大的努力保證各位客戶輕松過春節(jié)。
And domestic workers do ideological work to encourage domestic workers to adjust the time off to care for material rewards and spiritual way to make a stable domestic workers to work during the Spring Festival, with the greatest effort to ensure that our customers easy for the New Year.
 
四、堅決履行合同中的各項條款，保質保量完成服務約定，不利用節(jié)假日乘機哄抬服務價格擾亂市場秩序。
Resolutely carry out the terms of the contract, quality and quantity to complete the service agreement, do not use the opportunity to drive up the price of services holidays disrupted the market order.
五、維護家政服務員的合法權益，加強安全學習，提高安全意識，充分保障家政服務員在工作中的休息、安全和健康權益，堅決反對有關違背勞動合同精神的行為。
Safeguard the legitimate rights and interests of domestic workers, strengthen the safety study, improve safety awareness, adequate protection of domestic workers to rest, in the interests of safety and health at work, and resolutely oppose acts contrary to the spirit of the labor contract.
六、積極主動參與獻愛心的各種公益活動，給需要幫助的人帶去溫暖和關愛。
Actively participate in various charity events to show love, to people who need help to bring warmth and love.